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PRIVACY NOTICE

 

At JHYCO, your privacy is our priority. We are committed to safeguarding your personal data with the utmost care and seriousness.

 

This Personal Data and Privacy Notice is provided to all our clients in accordance with the requirements of the Malaysia Personal Data Protection Act 2010.

 

1. Collection of Personal Information

 

Throughout our interactions with you, we may request various details about you, your organisation, your employees, and/or your customers (“Personal Data”). This information is essential for us to engage in transactions with you and to deliver the services and outcomes associated with our business.

 

The Personal Data we collect may include details such as your legal name, preferred name, identity card number, age, contact information, residential address, email address, birth date, gender, occupation, job title, bank account information, details about your spouse or children (e.g., names and birth dates), and sensitive data such as health information, political views, religious beliefs, criminal records, and any other information necessary to perform our services for you.

 

2. Purpose of Personal Data Collection

 

We collect Personal Data for purposes that are directly related to our business processes, including service delivery, performance of contractual obligations, and client relationship management.

 

The Personal Data you provide may be collected, used, and processed by us for a variety of purposes, including but not limited to:

a.      Delivering services and solutions, and marketing these to you, both now and in the future;

b.      Facilitating payments for our services;

c.      Managing client relationships;

d.      Meeting specific objectives as outlined in any particular service or solution we offer;

e.      Conducting training sessions, client promotions, marketing activities, and client profiling in connection with our services;

f.        Maintaining our internal records;

g.       Complying with legal and regulatory requirements and disclosing information as required by law, regulations, directives, court orders, or applicable codes and guidelines; and

h.      Communicating with you via email, phone, text, or social media about products and services offered by selected third parties that may be of interest to you.

 

3. Consequences of Not Providing Personal Data

 

Should you choose not to provide the requested Personal Data, it may result in the following:

a.      Our inability to deliver the requested services or solutions;

b.      Our inability to keep you informed about legal updates, new services, or upcoming launches; and

c.      Your inability to receive invitations to promotional events organised by us or on our behalf.

 

4. Disclosure of Personal Data

 

While we strive to keep your Personal Data confidential, you consent to and authorise us to share it with the following parties:

 

a.      Any person or entity to whom we are legally required to disclose information, or in response to requests from competent regulatory or governmental agencies;

b.      Government agencies, statutory bodies, and industry regulators;

c.      Our auditors, consultants, accountants, insurers, lawyers, and other financial or professional advisors, as well as the Bar Council; and

d.      Sub-contractors, service providers, or product providers we deem necessary or appropriate.

 

5. Security Measures

 

We take the security of your Personal Data seriously and process it securely. We make every effort, where feasible, to implement appropriate administrative and security measures to prevent unauthorised or unlawful processing, as well as the accidental loss, destruction, or damage of your Personal Data.

 

6. Data Transfer and Sharing

 

When we find it necessary or appropriate for data storage, processing, or service delivery, we may transfer your Personal Data to third-party service or product providers, whether within or outside the country where we operate. These transfers will be conducted under conditions of confidentiality and with similar levels of security safeguards.

 

7. Your Rights to Access and Correct Your Data

You have the right to request access to and correction of your Personal Data held by us. Specifically, you may:

a. Inquire whether we hold or process your Personal Data and request access to it;

b. Request corrections to any inaccurate, incomplete, or outdated Personal Data;

c. Request an explanation of our policies and procedures related to the data and types of Personal Data we manage.

 

To make a written request for access or correction of your Personal Data, or for information regarding our data policies and procedures, please contact:

 

PDPA Officer

JHYCO

Address: VO2-08-03, V Office 2,

Sunway Velocity, Lingkaran SV,

55100, Kuala Lumpur

Telephone: +603 - 2711 8339  

Fax: +603 - 2711 8337

Email: general@jhyee.com  

 

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